Privacy Policy
PRIVACY POLICY
Last updated: September 2026
1. Introduction
This Privacy Policy explains how You Are, operated by Werkplaats4 CommV, collects and processes personal data when you visit or purchase from our online store.
We respect your privacy and process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
2. Who We Are
The data controller is:
Werkplaats4 CommV
Pothoekstraat 144
2060 Antwerp
Belgium
Company number: 0645 850 150
VAT number: BE 0645 850 150
Email: info@youare.studio
Phone: +32 485 526 851
3. Personal Data We May Collect
Depending on how you use our website and services, we may collect information such as:
- first and last name;
- billing address;
- delivery address;
- email address;
- telephone number;
- order details;
- information relating to customer service communications;
- payment-related information necessary to process your order;
- technical information relating to your use of the website.
Technical information may include information such as your IP address, browser type, device type, operating system, language settings, pages visited and interactions with our website.
4. How We Use Your Personal Data
We may use personal data to:
- process and fulfil orders;
- process payments;
- arrange delivery;
- communicate with you about your order;
- respond to questions and customer service requests;
- manage returns, refunds and complaints;
- comply with accounting, tax and other legal obligations;
- protect our website and business against fraud, abuse and security threats;
- improve our website and services;
- send marketing communications where permitted and where required, based on your consent.
5. Legal Bases for Processing
Depending on the purpose, we process personal data on one or more of the following legal bases:
- performance of a contract;
- compliance with a legal obligation;
- our legitimate interests, where these interests are not overridden by your rights and interests;
- your consent, where consent is required.
Where we rely on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
6. Shopify
Our online store is hosted and operated using Shopify.
Shopify provides the e-commerce infrastructure that allows us to operate our online store, process orders and provide related services.
Shopify may process personal information in accordance with its own privacy practices.
For more information, please consult Shopify's privacy policy:
https://www.shopify.com/legal/privacy
7. Payment Services
Payments are processed through Mollie and, where applicable, the payment methods and services connected to Mollie.
Payment providers may process personal and payment information necessary to complete transactions, prevent fraud and comply with applicable legal obligations.
We recommend consulting the privacy information of the relevant payment provider for more information about how payment information is processed.
8. Shipping and Service Providers
We may share relevant information with third parties where necessary to fulfil your order or provide services to you.
This may include:
- shipping and delivery providers;
- payment providers;
- Shopify and related service providers;
- IT and website service providers;
- accounting, legal or professional advisers where necessary;
- public authorities where legally required.
We only provide third parties with information that is reasonably necessary for the relevant purpose.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Because our online store is built on Shopify and may use different Shopify features, applications and integrations, the exact cookies and technologies used may change over time.
We may use cookies that are necessary for the functioning, security and basic operation of the website.
We may also use other cookies or similar technologies for purposes such as analytics, preferences or marketing, where applicable.
Where legally required, non-essential cookies will only be placed after obtaining the required consent.
You can manage available cookie preferences through the cookie controls provided on our website.
10. Marketing Communications
If we send you marketing communications based on your consent, you can unsubscribe at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Unsubscribing from marketing communications does not affect transactional communications that are necessary for an order or customer relationship.
11. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area.
Where personal data is transferred outside the EEA, we will take appropriate measures and safeguards as required by applicable data protection law.
12. How Long We Keep Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, meeting legal and accounting obligations, resolving disputes and enforcing agreements.
Different categories of information may therefore be retained for different periods.
13. Your Rights
Subject to the conditions and limitations provided by applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- request data portability;
- withdraw consent where processing is based on consent.
To exercise your rights, contact:
We may need to verify your identity before responding to certain requests.
14. Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.
In Belgium, this is the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
15. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system can be guaranteed to be completely secure.
16. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
17. Children's Data
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or guardian.
If you believe that a child has provided us with personal data inappropriately, please contact us.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will always be published on our website.
19. Contact
For questions about this Privacy Policy or the way we process personal data, please contact:
Werkplaats4 CommV / You Are
Pothoekstraat 144
2060 Antwerp
Belgium
Email: info@youare.studio
Phone: +32 485 526 851